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Not for the first time, the food delivery company Vodino He was slammed by Italy’s privacy watchdog. per ReutersGlovo-owned on-demand delivery app was fined €5 million ($5.20 million) after it was found to have illegally processed the data of more than 35,000 riders registered on the platform.
Issues identified included passengers’ geo-location data being passed on to third parties without their knowledge, including – until August 2023 – when they were not working. The watchdog has ordered changes related to the app’s messaging of passengers and its GPS feature, so that tracking can be stopped when passengers are not at work.
Foodinho has also been banned from using passengers’ biometric data, such as facial recognition, to verify identity.
In 2021, when Foodinho had about 19,000 registered riders, the Italian watchdog fined it about $3 million over a laundry list of data protection and algorithm management issues. So the app has not been proven to be “twice shy” in terms of privacy compliance.
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