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A ransomware attack on Blue Yonder, one of the world’s largest supply chain software providers, is causing ongoing disruption to operations at a number of supermarkets and retailers in the US and UK.
Arizona-based Blue Yonder, which Panasonic acquired in 2021, said in a statement Statement on its website On Friday it experienced disruptions to its hosted managed services environment, “which were determined to be the result of a ransomware incident.”
The supply chain giant said it was “working hard” to recover from the incident, which was first reported by CNNBut as of Sunday, the company “doesn’t have a timeline for the restoration,” he added.
Blue Yonder did not say how many of its 3,000 enterprise customers were affected by the incident, and company representatives did not respond to TechCrunch’s questions.
However, two of the UK’s largest supermarkets have confirmed to TechCrunch that they have experienced disruption as a result of the Blue Yonder ransomware attack.
Catherine Woodhouse, a spokeswoman for Morrisons, which has nearly 500 grocery stores across the UK, said the “power outage” at Blue Yonder had affected its warehouse management systems for fresh produce. A Morrisons spokesperson said: “We are currently working on our back-up systems and are working hard to deliver them to our customers across the country.”
Sainsbury’s, which operates more than 2,300 supermarkets in the UK, also confirmed to TechCrunch that its operations had been damaged, but said in a later statement on Monday that its services had since been restored.
We felt the turmoil in the United States as well. Starbucks confirmed to Wall Street Journal The ransomware attack disrupted the organization’s ability to pay baristas and manage their schedules, forcing managers to manually calculate employee wages.
Not all Blue Yonder customers experience downtime or outages. Both Tesco, the UK’s largest supermarket chain, and DHL Supply Chain, a division of German-based logistics giant DHL, confirmed to TechCrunch that they were not affected by the Blue Yonder ransomware incident.
No major ransomware group has yet claimed responsibility for the ransomware attack, and it is not yet known whether any customer data was stolen.
In its latest update, posted on Sunday, Blue Yonder said the investigation and recovery “remains ongoing.”
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